Before Your Visit
Starting therapy is a big step. Here's what to know about insurance, costs, and policies so there are no surprises.
Insurance
We are in network with:
Aetna · AvMed · Carelon Behavioral Health · Cigna · Florida Blue · Medicare · Optum · Oscar Health (including Small Group) · Oxford · Quest Behavioral Health · TriCare · UMR · UnitedHealthcare (including UHC Medicare) · United Behavioral Health · VA Community Care Network
We do not accept Medicaid.
Before your first session, we recommend calling your insurance company and asking:
Do I have outpatient mental health benefits?
What is my deductible, and has it been met?
What will I pay per session (copay or coinsurance)?
How many sessions per year are covered?
Do I need a referral or pre-authorization?
Frequently asked questions
What happens in the first session?
We talk about what brings you in, what you'd like to change, and how we can work on it together.
Do you offer telehealth?
Yes. Sessions are available by secure video anywhere in Florida, or in person at our Hyde Park office.
Do you see couples?
Yes. We offer individual and couples therapy, in person or by telehealth.
How does the sliding scale work?
Reduced rates are available for eligible clients. We'll talk through eligibility with you before your first session.
What if I'm in crisis?
We are not a crisis service. Call or text 988 (Suicide & Crisis Lifeline), or call 911 in an emergency.
Financial
Fees
With insurance: your cost depends on your plan, from $0 up to your plan's full allowed amount. We'll give you an estimate, which may change once your insurer confirms details like your deductible.
Self-pay: $170 per session (53 minutes or longer) for individual or couples therapy. Every new client can start with a free 10–15 minute phone consultation.
Sliding scale: reduced rates are available for eligible clients. We'll talk through eligibility with you before your first session.
Your right to a Good Faith Estimate
You have the right to receive a Good Faith Estimate explaining how much your medical care will cost.
Under the law, health care providers need to give clients who don't have insurance, or who are not using insurance, an estimate of the expected charges for services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services, upon request or when you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 479.974.1830.
Payment
We accept Visa, Mastercard, and Health Savings Account (HSA) cards.
Cancellations and missed appointments
Please give at least 24 hours' notice if you need to cancel or reschedule. Late cancellations and missed appointments may be charged a $75 fee.